Returns, replacements & refunds
We want you to love your DryFold. If something isn't right, we'll make it right.
7-day easy returns
If your product arrives damaged, with missing parts, or is not what you ordered, email support@dryfold.shop within 7 days of delivery with your order number and a photo. We will send a free replacement or issue a full refund — your choice.
Changed your mind?
Unused products in their original packaging can be returned within 7 days of delivery. Once we receive and check the item, we refund the full product price to your original payment method within 5–7 working days. Return pickup is arranged by us.
What can't be returned
- Products that have already been drilled or mounted (unless they have a manufacturing defect)
- Products damaged by improper installation or misuse
1-year warranty
Every DryFold product is covered against rust and manufacturing defects for 12 months from the date of delivery. If a part fails under normal home use, we replace it free of charge. Just email us a photo and your order number.
How refunds work
- Refunds go back to the original payment method (UPI, card, net banking or wallet).
- Cash-on-delivery refunds are sent by bank transfer — we'll ask for your details.
- Refunds are processed within 5–7 working days of approval.